Digital Marketing Articles by LaunchingPros

Close more leads. Stop wasting time. A video review of Jason Phillips' strategy of qualifying leads

The High-Ticket Sales Hack: Why Canceling Calls Can Boost Your Close Rate

July 08, 20254 min read

In this episode, we review a video that uncovers a surprising sales tactic used by a high-performing closer with a 75% close rate on $8,000 fitness offers. Instead of taking every sales call, this expert filters out unqualified leads by canceling any call that doesn’t feel promising—then watches who pushes back. This unconventional approach surfaces truly qualified leads while saving time and improving conversion rates.

The conversation goes deeper into how qualifying leads earlier in the funnel—through form filters, messaging, and tools like HubSpot scoring—can drastically improve efficiency. It’s a strategic look at high-ticket sales, emphasizing the importance of lead quality over lead volume, especially as businesses scale.

Custom HTML/CSS/JAVASCRIPT

The Sales Tactic That Defies Expectations

Here’s how it works:

  • Each morning, the sales rep looks at his calendar.

  • He asks: “Am I confident this person is going to close?”

  • If the answer is no, he cancels the call.

From there, one of two things happens:

  1. The lead responds quickly, asking why the call was canceled—indicating interest and urgency.

  2. The lead does nothing, confirming they likely weren’t going to buy anyway.

This strategy allows him to focus only on the highest-intent leads while cutting out time-wasters. It’s a radical shift from the "always take the call" mindset, but it’s backed by real results.


When Does This Strategy Make Sense?

This isn't a one-size-fits-all approach. Here’s when it’s most useful:

  • You have a high volume of inbound leads.

  • Your offer is well-positioned and proven.

  • You’re confident in your sales pitch and pricing.

  • You’re overwhelmed with calls that don’t convert.

As discussed in the video, this strategy is part of a mature sales process. It’s not ideal for startups, newer sales teams, or businesses still figuring out product-market fit.


What to Do Instead If You’re Just Starting Out

If you're in the early stages, don’t cancel calls—even if they seem unqualified. Here's why:

  • You need practice: Every call teaches you how to improve your pitch.

  • You need data: Learning why people don’t convert helps improve messaging.

  • You may surprise yourself: Some "cold" leads become warm with the right conversation.

Early-stage businesses should focus on learning, iterating, and refining how they qualify leads—rather than filtering them out prematurely.


Qualify Better, Earlier: Fixing the Root Problem

The underlying message is clear: If you’re getting too many unqualified leads, the problem is upstream. Here are ways to improve:

✅ 1. Define What a Qualified Lead Is

Get clear about your target customer. Define criteria like:

  • Budget range

  • Business size or role

  • Problem awareness

  • Timeline to purchase

✅ 2. Improve Your Lead Capture Forms

Use form fields that signal buying intent. Tools like HubSpot allow you to score leads based on how they answer questions.

✅ 3. Clarify Your Messaging

Make sure your ads, landing pages, and sales copy speak clearly to your ideal buyer. If you're getting bad-fit leads, your messaging may be too broad or misleading.

✅ 4. Use Lead Scoring Tools

CRM platforms like HubSpot and ActiveCampaign let you assign scores to leads based on behavior, demographics, and form input. This makes it easier to prioritize outreach.


Why This Saves Time (and Increases Revenue)

Let’s say your calendar is filled with 10 unqualified calls. Even if each call only takes 30 minutes, that's 5 hours gone with little chance of conversion. Canceling those saves time you can reinvest in:

  • Higher-quality lead gen efforts

  • Follow-ups with warm prospects

  • Content creation and marketing strategy

  • Refining your offer

As one speaker said in the video: "If I lose one, but I cut out 60 that wouldn’t close anyway, I win."


The Risk of Filtering Too Early

Of course, there’s a tradeoff. Some leads might have closed with the right pitch, even if they didn’t seem ready on paper. That’s the risk of filtering too hard too early. So if you’re just entering the market, or still learning your buyer psychology, this tactic may do more harm than good.


Key Takeaways

  • Canceling sales calls can work if you’re flooded with leads and need to prioritize your time.

  • It's only effective with strong qualification processes in place.

  • Beginner businesses should take more calls to learn and adapt.

  • Use tools like HubSpot to score and rank leads.

  • Fixing your messaging and form strategy can drastically improve lead quality.


Final Thoughts

High-ticket sales require time, trust, and tight qualification. If you’re in a place where unqualified calls are draining your time, this aggressive cancellation strategy might be your new secret weapon.

But regardless of where you are in your business journey, the core principle remains the same: Focus on the right people, not just more people.

For more practical strategies to grow your business, check out LaunchingPros.com for free tools, training, and weekly content designed to help you thrive as an entrepreneur.

Isaac Johnson

Isaac started his career in digital marketing over 20 years ago. He has had the privilege to work on some great teams and work in depth in SEO, advertising, web design, user-experience design, video product and more. His true passion is helping small businesses and entrepreneurs grow their business so they. can live their dream and support themselves and their families.

Back to Blog

Help entrepreneurs live their dream by helping them launch their businesses online.

Follow Us

© 2025 Launching Pros. All rights reserved.